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Support and Return policy

Support and Service are very important to us! We are happy to assist and support you whenever required.

So if you have bought a Reinecker Vision product and have any problems...

  • Return Policy for consumers who purchase Reinecker Vision products from a Reinecker dealer

    Please contact the dealer from where it was purchased. Your personal dealer will provide their individually return policy information.
  • Certified Dealers Return Merchandize Authorization Numbers can be obtained by calling 866-733-2352.

    Returns will NOT be accepted without RMA number.

    The product MUST be returned in its original packaging and MUST be in resalable condition.
  • Ship to: 145 River Rock Drive, Buffallo, NY 14207
  • There WILL be a 15% restocking fee on all returns after 30 days of purchase. After 60 day all sales are final.


If you have any further questions, please call us or use our contact form.

Reinecker USA, LLC

145 River Rock Drive
Buffalo, NY 14207

Phone:  716-348-3517
Fax:  413-403-9777

Toll free: 888-733-2352

Email: info(at)